For help from Consumer Direct and Trading Standards and to report a problem, see getting consumer advice and making a complaint.
Covers a variety of topics including buying online, hiring goods, buying on credit and pricing of goods.
Information about gas and electricity providers, dry cleaners, home shopping and making complaints.
Dealing with problems with vehicle repairs and used cars, plus advice on buying motorcycles.
Topics covered include remortgaging, store cards, homeworking schemes and a guide to credit terminology.