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Common consumer problems – help from the Trading Standards Institute

Problems with goods
Covers a variety of topics including buying online, hiring goods, buying on credit and pricing of goods.
Problems with services
Information about gas and electricity providers, dry cleaners, home shopping and making complaints.
Problems with cars
Dealing with problems with vehicle repairs and used cars, plus advice on buying motorcycles.
Other problems
Topics covered include remortgaging, store cards, homeworking schemes and a guide to credit terminology.
Website approved by the Plain English Campaign

East Sussex County Council, County Hall, St Anne's Crescent, Lewes, BN7 1UE. Tel: 01273 481000