Trading standards – help and advice for consumers
Have you ever felt conned or ripped off by a business or tradesperson? Getting refunds for faulty items, or trying to find out where your undelivered goods have gone can be frustrating.
This is where Trading standards can help. On these pages you will find information and advice about your consumer rights including how to make complaints, find approved traders and stop unwanted calls and mail.
Getting help from Consumer Direct and advice on making complaints, including reporting underage sales, loan sharks, doorstep selling and how to stop unwanted calls, email and post.
Links to a wide range of Trading standards advice leaflets about handling disputes and information about your consumer rights when purchasing goods, services, cars and other products.
About us and what we can do to help you, and how you can tell us what you think of our services.
How to recognise and avoid the latest scams, and recent product or food recalls.
Find an approved business in East Sussex.
You can get advice on consumer issues from trained local volunteers. Could you help? Find out how to join up.
How organisations in East Sussex can help provide consumer advice to residents.
