Trading Standards – help and advice for consumers

Latest

Scamnesty 2012: Help in the fight against con artists, criminals and scammers during February by handing in any suspicious ‘scam' mailings to your local library.

Have you ever felt conned or ripped off by a business or tradesperson? Our Trading Standards team work with organisations like Consumer Direct to advise you about your legal rights when buying goods or services.

Getting consumer advice and making a complaint

Your consumer rights when buying goods, services, cars and other products, and how to complain about scams, fraud, underage sales, loan sharks, fake goods, doorstep selling and unwanted calls, email and post.

Fair trading businesses in East Sussex – Buy With Confidence

Get in touch with businesses approved by our Trading Standards team.

What Trading Standards does

About us and what we can do to help you, and how you can tell us what you think of our services.

Alerts about product recalls and food safety

Recent safety notices and recalls for food and products such as electrical goods, toys and furniture.

TS Connect – news from Trading Standards

Keep up-to-date with all the latest consumer and business topics in East Sussex in our monthly newsletter.

Consumer Support Network for community groups and organisations

How organisations in East Sussex can help provide consumer advice to residents.

Neighbourhood help – your local Consumer Champion

You can get advice on consumer issues from trained local volunteers. Could you help? Find out how to join up.

Energy Performance Certificates (EPCs)

Who needs an EPC, what it includes, and how to get one.

Young people – apply to be a volunteer purchaser

Volunteers aged 14 to 16½ are needed to help us check that businesses aren't selling age-restricted goods to underage customers.