Trading Standards – help and advice for consumers
Have you ever felt conned or ripped off by a business or tradesperson? Our Trading Standards team work with organisations like Consumer Direct to advise you about your legal rights when buying goods or services.
Getting help from Consumer Direct and advice on making complaints, including reporting underage sales, loan sharks, doorstep selling and how to stop unwanted calls, email and post.
Links to a wide range of Trading standards advice leaflets about handling disputes and information about your consumer rights when purchasing goods, services, cars and other products.
About us and what we can do to help you, and how you can tell us what you think of our services.
How to recognise and avoid the latest scams, and recent product or food recalls.
Get in touch with businesses approved by our Trading Standards team.
You can get advice on consumer issues from trained local volunteers. Could you help? Find out how to join up.
How organisations in East Sussex can help provide consumer advice to residents.
Volunteers aged 14 to 16½ are needed to help us check that businesses aren't selling age-restricted goods to underage customers.
Who needs an EPC, what it includes, and how to get one.