The documents below explain the services we provide, what we have achieved in the last year and how we plan to improve our services.
Your priorities
We asked local people about what you think our priority work should be. See the results of this survey in your views about our Trading Standards service.
What we have done
For details about work we've done to help consumers and businesses over the last year, please read our ‘Trading Standards business plan' which you can download below.
Key business plan aims
For 2011/12 we aim to carry out the following key areas of work:
- prevent people becoming victims of commercial crime in their homes, especially from unscrupulous traders who pressurise people into decisions they may later regret
- support and encourage local businesses to comply with the law while ensuring fair competition through goods and services being accurately measured, correctly described and priced and at the same time remove unsafe goods from the market place
- disrupt traders operating in the informal economy
- ensure quality food standards for healthy consumers
- educate and inform people to help them become confident consumers
- prevent harm to children and nuisance by young people by reducing access to restricted goods
- protect the health and welfare of farmed animals and mitigate against an outbreak of notifiable animal diseases
- we will maintain our Customer Service Excellence accreditation.
For more information on how we plan to improve our services in future, please see the Community Services chapter of our Council Plan.
East Sussex County Council