Flooding

Flood warnings

• Three-day flood risk forecast – Environment Agency

Sign up for free automated flood warnings by phone, text or email:

• Floodline Warnings Direct – Environment Agency
• Flood warnings – what they are and what they do (Adobe PDF, 47KB)

You can also sign up by phone – call the Floodline on 0845 988 1188.

How to prepare for flooding

• Floods – Environment Agency

The Environment Agency website above has key information covering:

• how to plan and prepare
• how you can try and keep water out of your property and reduce damage, including flood protection product retailers
• who to contact for help if you need it
• cleaning up, making repairs and insurance claims.

If a flood threatens

• Check if your home insurance policy covers flooding for both buildings and contents.
• Make a list of important phone numbers.
• Know how to turn off mains water, gas and electricity.
• Move important items such as insurance documents and family photographs to safety.

If you think you may have to leave home

Make a 'flood kit' of essential items to take if you need to leave your home, including:

• wind-up or battery-powered radio and torch
• insurance documents
• bottled water and non-perishable food
• warm waterproof clothes.

Emergency services

For general enquiries, please phone:

• Police – 101
• East Sussex Fire and Rescue Service – 0845 130 8855

If there is an emergency, dial 999 for police, fire or ambulance.

Report flooded roads and pavements

• Online fault reporting system
  Under 'Type of fault' please select 'Road' or 'Pavement' - you can then choose the appropriate subcategory.

Problems with water supply, road drainage and sewers

If you want to report a leak, blocked road drain or problems with the sewers, use the links on the following page to find out which water company covers your area and how to contact them:

• Water supply and sewers

Information from your local council

• Eastbourne Borough Council
• Hastings Borough Council
• Lewes District Council
• Rother District Council
• Wealden District Council

Weather reports

• Met Office – severe weather warnings
• Met Office – weather forecast
• BBC – weather forecast

Flood plans

To find out how we will respond to and deal with a flood or reservoir emergency, plus advice to schools, colleges and care homes on how to produce their own flood plan, please go to:

• Flood plans