Comments and complaints about Children's Services or a school
We welcome your comments to help us improve our services to you.
Making a comment or complaint about Children's Services
If you want to make a comment or complaint against the Children's Services Authority, you will need to follow our procedure.
For more information, please read the booklet below.
What is a Children's Services Authority?
Children's Services Authorities bring together all the services for children under one umbrella. They have taken over the functions of the old Local Education Authorities.
For a brief historical outline, see our page on the Children's Services Authority.
Making a complaint about a school
There are four different levels you can go through when making a complaint about a school, depending on the nature of your complaint. If you want to talk to someone before making a complaint about a school, contact Customer Services.
To find out more about the complaints procedure please visit our page making a complaint about a school.
